We don’t accept returns because of the fragile nature of peptide products. However, if your order arrives with incorrect, missing, or damaged items, please email us with photos and a video of the problem to info@edgepeptides.com. We will investigate and get you a replacement order sent out. Also, if you send our products for third-party testing and they test below 98% purity (except a few products, like NAD+), we will give you a full refund or a replacement order.