Payment Options
We currently accept payment via:
- Credit / debit card (2% processing fee). You will receive an email with a payment link and your order number. Please note that it may take some time for the payment link email to arrive as it has to be sent manually and we might be in a different time zone.
- Cryptocurrency (5% discount). We currently accept Bitcoin, Ethereum, USDC, and Tether (USDT ERC20).
Shipping
We ship internationally to all countries except China and Indonesia. That includes the US, Canada, Europe, Australia, New Zealand, and all European countries. All products are dispatched direct from the manufacturer in China for a flat shipping fee of USD $30 or free on orders over $400 (USD).
Orders are typically processed within 1-3 business days, after which we’ll email you a tracking number. Shipping typically takes 1-2 weeks, depending on your location. Keep in mind it can take several days for the tracking to show progress, especially for American orders, which have to be picked up by USPS before they’re updated.
We ship via USPS, Australia Post, and other national postal services for your given country. Sometimes, private couriers like FedEx and DHL are also used (which typically ship faster). The estimated shipping times for specific countries are:
- USA: 7-14 days via USPS, 2-6 days via FedEx/DHL
- Canada: 7-14 days
- Australia: 7-16 days
- New Zealand: 7-14 days
- United Kingdom: 10-18 days
- Thailand: 6-10 days
If your order has not yet shipped, you can cancel it by contacting us at [email protected]. Due to the nature of our agreement with manufacturers, we cannot offer cancellations or refunds once the order has been shipped. Customs clearance is the sole responsibility of the buyer; all orders are shipped discretely. In the rare occurrence that your order is held by customs, we will reship it again for free.