Our products are intended for research and production use only.
Shipping times vary depending on the destination and shipping method chosen. On average, shipping takes about 7-14 business days.
You will receive a tracking number several days after the payment is received. This will be the shipping label and progress on the shipment will take 1-4 days for movement on the order. Please note larger orders do take longer to prepare and dispatch. We will send a link to the shipping carrier’s website during order updates.
If your order is not received in 14 days after payment please send us an email and we will investigate the progress. In the rare occasion where the shipment is seized by customs, we will reship it one more time for free.
We don’t accept returns because of the fragile nature of peptide products. However, if your order arrives with incorrect, missing, or damaged items, please email us with photos and a video of the problem to [email protected]. We will investigate and get you a replacement order sent out.
You can only cancel an order if it hasn’t been shipped out yet. In that case, we will process your refund within 2-3 days.
All items are shipped discreetly. Please emails us if you have further questions.
Aside from raw peptides, our products come in transparent sterile vials containing the lyophilized peptide powder. Depending on the specific peptide and the product batch, the color of the vial top can vary.
The vials will be shipped in a vacuum / light sealed bag. Each box has 10 vials. The box will be unbranded as they are shipped straight from the manufacturer as a wholesale order. Edge Peptides does not handle or brand any peptides.
Vial orders are lyophilized using sorbitol or mannitol as the filling agent.